where to begin
consultations
The things that set you apart and set you up to win.
Lets get deep into consultations - from first impressions and social media presence, to in the chair consultations, to setting up future appointments. Consultations are essential to understanding what clients truly want (beyond what they say), building trust, and ensuring client retention.
After purchasing, you’ll receive an email containing your class notes and the link to view the class.
This class was recorded on February 9, 2026.
Your clients aren’t leaving you because of your hair. They are leaving you because of the conversation.
If you wing it or get nervous and just start working, you;re not alone. Most of us were taught the service, not how to connect. But the consultation is where the trust gets built, and trust is what brings someone back. The consultation is where you decide what to do. Otherwise even if you do beautiful work, if it;s not what the client wanted, you failed.
Stop selling the service. Sell the feeling. This is where you learn that.
Not sure if this is really what you want ???
Even if it may be what you really need, start wherever you want. There’s a full library of classes. The into video will give you a taste of my style for FREE.
Or re-take the quiz and see what else it gives you…. no one’s looking,
This is all for you :)
Lets get deep into consultations - from first impressions and social media presence, to in the chair consultations, to setting up future appointments. Consultations are essential to understanding what clients truly want (beyond what they say), building trust, and ensuring client retention.
After purchasing, you’ll receive an email containing your class notes and the link to view the class.
This class was recorded on February 9, 2026.
Imagine results like these
HERE’S THE PROBLEM
When you started your biz, nobody told you that…
This is a people business before it is a hair business.
That it’s emotional more than just physical looks.
That doing good hair is NOT enough.
That not everyone is, or should be, your client.
You are never done learning and improving.
Why is more sometimes more important than how.
Your artist brain needs to also understand numbers, business and money math.
I don’t have all the answers, but I have 25 years of trial and error to share with you. I love this industry and I want you to keep loving it too.
Why should you listen to me
I’ve been doing this for 25 years. I have experienced almost every single part of this industry, and I still LOVE it.
I own a salon in Las Vegas, I am an educator for Wella, I still work behind the chair 4+ days a week. I make multiple six figures and hate the assumption that we are JUST doing hair. I want you to know that you can make this whatever you want it to be. - if you do the work !!
I don’t teach transactional, copy - paste styling. I teach personalization, the why, and connecting with your client.
I know we are a community of amazing, creative, passionate artists. We should all work together, sharing and learning.
School taught you enough to pass the exam. Behind the chair is a whole different game... This is where you build real foundations, the everyday techniques that make you faster, more consistent, and confident with whoever sits down next.
I started In the Chair with Crystal to help stylists go from overwhelmed to booked out and confident, with the business side school never taught you.
Never Stop Learning
Elevate your craft, empower your business, and embrace your potential with our continuing education for hair stylists and salon professionals.
Wanna get a taste of what you can learn?
Watch My Intro Video
Get instant access to my free intro video where I share a sneak peek into the kind of education, inspiration, and real-talk strategies you’ll find inside my classes and mentoring. Whether you’re fresh out of school or ready to take your styling career to the next level, this freebie will give you a taste of the tools and mindset shifts that can help you grow behind the chair and beyond.